13th Oct2011

Are your tenants sitting comfortably – Choosing a sofa for a student house

by admin

One of the biggest expenses in any rented property is furniture.

Having been a letting agent in Bristol for numerous years, and having spent a good few years with one of the largest student providers of accommodation.  I have seen the good and bad in all types of student houses.

One of the issues one had to constantly face is seeing a house full of furniture, that quite frankly, for the most part, was fit for the skip. The old adage ‘well their only students, so it doesn’t matter’.  Quite frankly that is the opposite these days, with the boom in Buy-to-Let a lot of Landlords got onto the student band wagon, and now Landlord face much more stiff competition when it comes to letting out there property.

If you have a house of 4-5 students Sofa’s are one the things in a student property that get some of the hardest wear.

It’s all very well going out and getting a replacement from the local charity shop, but bearing in mind, people don’t always just get rid of things because they are tired of the style, they get rid of them because they are past their best.

So which ones to choose?

You need something that is a reasonable cost, hardwearing and is comfortable.

Independently I asked two Landlords on my twitter stream, who I know have reasonable sized portfolios of both student and room only shared properties, for their recommendations.

Something which came of no personal surprise to me at all, was they both recommended IKEA.

Now we have all heard of the horror stories of getting lost in IKEA and that the furniture falls apart just as quick as you look at it. But in my opinion, IKEA furniture assembled well does stand the test of time.

The Klippan range from IKEA has a basic style but comes in a range of colours at a reasonable cost and has interchangeable covers.  Prices range from £180-409 depending on finish, one advantage of this range is that they do come with removal covers, which can washed or changed for a newer style. My advice with this type of sofa is to buy a few sets of covers, so they can be washed on a regular basis, make sure you buy a practical colour which doesn’t show the dirt.

The other recommendation was again from IKEA and was the Ektorp which is a leather look alike sofa which can be purchased for as little as £359 for a two seater, this was recommended on the basis of durability and style, easy to clean, and the fact that after 3 years and 5 tenants using it still looks good as new.

It is always good to get a second practical opinion, and having seen both of these recommendations in situ and being used. I would have to say I agree each one is a good choice.

If you have found this article of interest, please feel free to leave a comment, I reply to them all, better still subscribe, or tweet it along.

01st Sep2011

Why Do I Need an Inventory?

by admin

One of the top ten questions I am asked by a prospective Landlord when I go to look at a property, is “If I am going to let out my property unfurnished Why do I need an inventory? Quite simply the answer is always yes.

Even when the property is going to be let unfurnished, you will still be providing some things that can potentially be damaged such as a fitted kitchen, a bathroom, and even such things as walls and carpets.

An inventory or schedule of condition is increasingly fundamentally important, now that deposits are protected. When a tenancy comes to an end and there is a rather noticeable mark on the light cream carpet, no doubt as a landlord you will expect some form of compensation. Without an inventory, you chances of success are limited, as often the tenant will say “But it was like it when we moved in”

Statistics have read that over 80% of deposits are returned to tenants and not landlords because they fail to have a professional inventory prepared at the commencement of the tenancy. In the past a Landlord has been able to deduct money from a deposit and the tenants has to fight their case not to have deductions made, with the changes in the deposit rules, this has now changed and the onus is on the Landlord to prove a case for deposit deductions.

What was then is past what is now is the present, still often many landlords feel it is a false economy to have a professional inventory prepared., or simply they didn’t know how to do one. Sadly just making a list of items present without pictures or descriptions is no longer good enough.

Even if as a Landlord you still choose to do your own inventory, here are a few basic steps to consider

List the rooms in your property in a logical order

List the contents and everything you can see from top to bottom

Remember things such as curtains, curtain poles and alarm sensors

Make a note of any marks/stains as you go

Take a series of photographs of each room and any large or noticeable stains/marks

Photo the inside of ovens, toilets, baths and washing machines etc.

Have the tenant check and sign the inventory to say they agree with it, before they move in

These tips are not exhaustive, but taking them into consideration will certain benefit you in the longer term

At igloolets.com we are able to provide the full services of qualified and accredited inventory clerks as part of our Managed and Letting only services. So you can be assured and confident that this has been taken care of before the commencement of the tenancy.

For more information why not call us today on 0117 230 5056 or email us at admin@igloolets.com

07th Jul2011

As a tenant do I have to pay inventory fees?

by admin

After spending hours and days tramping around Bristol diving in and out of Bristol Lettings Agents offices, you finally find more of less that dream home.

You flash your cash pay the fees and sign the agreement, arrange your move in date with the inventory clerk, all’s going well, then suddenly you realise that, YOU are expected to pay for the inventory clerk!
Hey they can’t do that isn’t it the Landlord who should pay for that?

Well that depends. In reading through the agreement, well you did read it didn’t you before you signed it. AH! You were so excited you really only skimmed it.

Since the deposit protection scheme was brought in for tenants, increasingly Bristol Letting agents, have started to use independent inventory clerks to carry out independant checkin’s and check out’s of property.

It is now quite common for tenancy agreements to include clauses for inventory clerk charges. However, these should be shared equally between the Landlord and the tenant, often the Landlord pays for the check in and the tenant for the check out. This fee is normally collected when the tenancy is signed and fees, deposits and first month’s rent are paid. A tenant cannot be expected to pay for both, or this would be deemed to be unfair contract.

On average the fee is about £45 give or take, anything above would be an exception. If the charges seem reasonable pay up and be grateful that the checkin is being carried out in a professional manner, and by someone independent of the agent.

One tip offered by Landlord Law expert Tessa Shepperson is this, if the fee is way over average, offer to pay (and send a cheque for) the average amount. If your covering letter says the cheque is sent in ‘full and final settlement’ and they cash it, the agent will not be able to claim anything more from you.

If the inventory clerk fee is not mentioned in your agreement, and the demand for payment is the first you knew about it, you may be justified in not paying.

17th Mar2011

How to market and present your property the easy way

by admin

As a Bristol Letting Agent, I have seen numerous good and bad properties, and when tenants want to rent in bristol, they have quite a wide choice, so you really do need to get the fundamentals right.

If  you really want to make a profit in the letting business, you need  to show your properties to interested people. It’s just the same as if you’re selling your property, you need to make certain that your home is the preferred choice of potential tenants.

Bristol letting agents

Kerbside appeal can also be a crucial aspect for prospective tenants, just as it is for buyers of homes.

Just how does your property really look, when you stand at the gate, peeling paint, dirty window sills, rubbish strewn about, grass that need cutting or borders over grown with weeds. If everything look like it is in disrepair and the house is not taken care of, it could potentially run off quality tenants.

Rental properties need to make a good first impression before they even walk into the door.  The cheapest and most simplest of things can make a BIG difference to the front of the property.

Often just a good brush up and a bottle of weedkiller, is all that might be needed. If you have harsh concrete that is crazed and cracked, put down chard flint, which is a gravel that always looks clean, and does not attract dirt. Apply strong weedkiller, annually to keep weeds at bay.

Wash of your paintwork with a pressure washer can often look as if the property has had a fresh coat of paint. If you have borders in the garden often they can be more trouble than they are worth, if you can actually make then bigger they are more manageable as you can apply annually  a covering of woodchip, which again suppresses weed growth. All of the above take little time or are high cost tasks.

Make sure that the property is very clean. Pay special attention to the toilets, kitchen and bathroom. Make sure everything is picked up and the house is tidy. Again, you want to make sure you make a good first impression to your prospective tenant. Never show a property that is in the process of being repaired or renovated, or even cleaned. Wait until everything is completed before you start showing the unit to potential renters.  A fresh coat of paint to the walls can re-energise a room. If there are numerous chips of the paintwork, especially on stairs and architraves just use an artist brush and touch in those areas. It makes a difference and the eye is not drawn to the overall condition of the paintwork. One useful trick is to just paint the handrails up the stairs, again the eye is drawn to the rail missing the other areas.

Make sure the temperature is set in the property to take the chill or dampness out of the air, so that they are not uncomfortable when they arrive. If it is too cold chances are they will not stick around long enough to see what the property has to offer. You may also want to stop by the property before your appointment, perhaps 10 -15 minutes before, to be certain that everything is in order and that there are no problems. Pick up the post and hid it in a draw, mountains of old post, makes prospective tenants think the property has been on the market for a long time, and then begin to wonder why.

Make sure the lights are on and if during the day the curtains are drawn back to fully let in all the natural daylight, and please have a lampshade, for goodness sake they only cost about £1.50  for a paper lampshade and believe it or not give the house a lived in look, more so than just a barren light bulb holder.

Be sure you have the right key, etc. You would not believe what could go wrong before the potential tenant shows up. If the lock is stiff a quick squirt of WD40 makes all the difference, and avoid embarrassment of a sticky lock, which is difficult to open.

Finally, have the paperwork ready such as applications if the tenant is interested in the property. You want to be prepared in case they want to take application to the property. You do not want them to lose interest while you are looking for the applications. It is very unprofessional and is never a good idea.

29th Nov2010

The golden rule for success in renting out your property

by admin

Unfortunately many people lose money because they tend to fall victim to common landlord mistakes. In order to protect your assets, you want to make sure that you do your research and obtain all of the helpful advice and tips that you can get. Those who jump in head first without doing a little research are generally the ones shaking their heads in despair after a tenant leaves them with a trashed home and no rental income. Do not make that mistake.

Even though you may be anxious to get a tenant in the home, do not sacrifice the security deposit. If the person cannot afford the security deposit, they cannot afford to rent from you, plain and simple. The best thing to do is to collect a security deposit that is equal to at least month’s a rent.

That security deposit will help cover the behind rent that you are missing out on and for any repairs you have to make once the tenant leaves.

The more time you invest into getting your property ready and selecting just the right tenant, the better chance you will have at being a success with your rental property. There are plenty of people in Bristol that need a place to rent. Your goal is to make sure that you are selecting only the best so that you maximize your investment and protect your assets.

If you looking for further FREE information or advice on renting out your property in Bristol, I have over 15 years experience in Letting and Property Management in Bristol, letting all various properties from studios to Penthouses. Call me today on 0845 652 1428 or contact me via our site  www.igloolets.com

09th Nov2010

Are your new tenants getting up your nose?

by admin

As a Bristol Letting Agent with, over 15 years experience, letting all types of property through out Bristol, from studios to Penthouses, one would like to say I have seen it all, but I know that life (especially in this game) is an education every day.

With regard to cannabis farms, I have seen them in the process of being made, in full growing mode, and also the devastation after the growers have left.

According to a recent report, there were at least 6,886 farms found in the Uk last year alone, That’s not taking into consideration the undetected ones.

Naturally most landlords would not even consider, for one second that their property could be used as a cannabis farm. However, the largest percentage of these farms were set up in typical rented properties. Such as houses in cul de sac’s, terraced house and semi detached properties.

Typically a landlord or letting agent is duped into renting out his property to a front couple who start off the tenancy and then hand the keys over to a gang of organised criminals. Once the gang have moved in and begun the conversion process the damage to your property can be severe.

What is most likely to happen?

Cannabis farmers are known to be quite ruthless in the alterations they make to gain the maximum growing potential from the properties they rent. The damage can vary from moderate to extreme but it’s common for there to be a combination of electrical, structural and water damage after a property is used as a cannabis farm.

Internal walls are often knocked down, doors and partitions removed to make additional growing space for the crops. Elaborate, badly built irrigation systems are used to feed the plants, often leading to serious water damage. Damage to the electrical systems are common as farmers try to bypass the meter or overload capacity with the high-powerd growing lights they deploy. in a recent case, a gate at the side of a property was wired directly to the mains, am extreme DIY security measure that could have killed anyone trying to get access to the property.

How to take steps to avoid it happing in the first place?

Fortunately there are a few tell-tale signs to keep a look out for.

To begin with, it highlights the alarms bellls that should make a landlord suspicious of a tenant:

  1. A tenant’s willingness to pay rent months in advance in cash
  2. A tenant’s tendency to pay in cash without any visible means of financial support.
  3. Repeated requests from the tenant for the landlord not to visit the property.

They also outline some steps a landlord should take that should deter criminals including cannabis farmers from renting a landlord’s buy-to-let rental property in the first place:

  1. Use a form of photo identification of potential applicants such as a photocopy of their passport or drivers licence.
  2. Ensure identification is genuine.
  3. Watch for telephone, water, gas, and electricity accounts in different names
  4. Require more than one type of identification for joint applicants.
  5. Check prospective tenant’s current address
  6. Obtain prospective tenant’s mobile numbers and car registration.
  7. Properly reference and credit check the tenant.

Tell tell signs at the property?

  • Blacked out or tin-foil windows should raise the alarm. If your tenants aren’t keen on anyone looking into the property you should be concerned.
  • Unusual patterns in electric usage are a good indicator of improper use. If the meter suddenly starts whirring you may have grounds for suspicion.
  • Keep a nose out for odd smells. No matter how hard you try, the pungent aroma of a hundred budding cannabis plants is hard to hide.
  • Unusual alterations are another giveaway. Has the tenant suddenly installed a load of bolts, alarms and deadlocks? What are they protecting?
  • They try to keep you at arms length. If your tenants do all they can to avoid a visit from the landlord it might be time to get suspicious.

To be a victim of this crime, it is not only just the damage to the property, but also to the fact that you have been duped!, I am never sure which has the most devastating affect. It’s an ongoing and increasing problem, with over 20 farms being detected every day.

It is important that you have comprehensive insurance in place, and to make sure you follow the above precautionary measures. Or at least check up that your agent is making the appropriate measures.

None of us like to be a victim of crime, as there is always a cost to pay.

24th Aug2010

Tenant incentives – How to get your property let

by admin

As one of many Bristol letting agents, I have seen many times the ebbing and flowing of the rented property market in Bristol.  Surplus of property and not enough tenants, and the complete reversal of the situation.

We have been more fortunate than lots of northern cities, which saw massive expansion over the last 8 – 10 years Manchester and Birmingham being an example, with lots of purpose built flats being offered for rent. Bristol was somewhat behind in the mass development of inner city spaces. The credit crunch in rental terms has not hit us a much, infact, if at all. I feel sure numerous landlords out there will be grateful for that, we have been somewhat shielded from the competitive market of masses of purpose built flats, all looking and being similar in specification and size.

However, of the purpose built flats in Bristol, some developments have struggled to find tenants, or purchasers, and some developers have taken to offering large discounts to corporate buyers, some developers taking the direct route of offering out surplus apartments to rent via independent agents.

With the current market place, apparently now being in the landlords favour does not mean a prospective tenant will snatch YOUR particular hand off.

If you go and buy a new flat screen tv, do you shop on price, if so, what do you do when they virtually all offer the same. They all have the same channels showing the same programmes.  Most then start to look at the deals on offer, and the features of the individual tv’s.  We all want the best value for money, don’t we?

As technology has moved on, so has the rental market. We demand more of technology and tenants demand more for their money also when it comes to renting property.

So, if you have a flat in a modern development, and there are maybe 10 plus vacancies, what do you do? Quite frankly most Landlords just sit and wait for a prospective tenant. Not for a week but they wait weeks, just waiting for someone to take it. On average in Bristol the rent is somewhere in the region of £650 pcm for a one bed flat in good condition and in the right central location. So a void for a month (which is roughly 4 weeks) is not a long period, but its £650 down the drain. Never to be recovered.

So when competition is stiff and it’s every landlord for himself, what are we to do? You need to make your property, stand out from the crowd or at least the other vacancies in the block. Without reducing the rent.

A great way to convince the prospective tenant to pick your property over someone else’s is to entice them with incentives, or add on’s which in most cases either singularly or collectively won’t be more than the rent you would or have already lost. Plus one’s it in situ is their time and time again to use as an incentive to rent your property over someone else’s.

So let’s consider some optionscarrot incentive

Broadband Internet

I know a lot of landlords are starting to provide free broadband to their tenants. I personally think it’s a great incentive, but then again, I’m an absolute internet geek, so I would say that. Free internet to me is like a free pair of clip-on Spock ears to a Star Trek fan.

Anyhow, the internet is used by pretty much everyone these days, so it’s bound to be appreciated.

Digital TV

Much like the broadband incentive, providing a decent digital TV package is bound to make a few ears prick up. A package which includes the movie and sports channels are going to impress.

Bundle package: phoneline, digital and broadband

Companies like Virgin offer great package deals, where they provide a phone line, digital and broadband at very reasonable package price. The package deals often work out cheaper than getting individual services, and they definitely won’t go unnoticed if you mention it to your prospective tenants. It’s a big winner.

Provide white goods

White goods like a fridge-freezer and washing machine are pretty standard, even in unfurnished properties. But so many landlord don’t actually want to provide a washing machine, well in a house of 5/6 or 7 students one can understand since you can be sure it will be well used and in some cases abused. But in a one or two bedroom flat it’s just going to get normal use, certainly in a flat provide a combined condenser dryer/washer; it avoids the problems of mould at the end of a tenancy which is always a contentious issue. When it comes to Fridge Freezers, most people who rent have grown up with a Fridge Freezer, just like a shower, and I bet you as a landlord have a freezer in your home, so why do you think a tenant wouldn’t want one! For a one bedroom flat I am not saying a full half and half, but sure at the very least a fridge with an ice box. No tenant I have ever come across wants to lug a washing machine or Fridge Freezer around every time they move. Not having white goods does put prospective tenants off and you will lose a lot of interest. Suitable washing machine and Fridge Freezer certainly less than a month’s rent

Providing white goods are especially good because they’re reusable commodities. With good warranties they can last for years and roll over onto several tenants.

Include utility bills

If you can calculate how much the monthly utility bills (e.g. water, electricity, council tax and phone line) would approximately cost, you could add it onto the monthly rent and disclose that bills are included in your marketing campaign. I’ve found that it’s a great incentive for tenants because they’re able to budget their entire month, and the idea of being hassle free of bills is undeniably attractive. The key here is to get the best product rates on the market, so you can keep costs to a minimum. Low rent, with bills included, it’s a no-brainer. But I still prefer the other incentives first over this one.

Contents Insurance

Everyone loves security, and everyone feels happier knowing that their personal possessions are protected. Why not offer contents insurance as part of the deal? While you’re casually showing prospective tenants around, simply say, “oh, this entire property comes with contents insurance, so your items will be safe” But you do need to emphasis this as so many tenants think that the landlords insurance covers them anyway. Sadly they get a rude awakening if they get broken into. Since Buildings insurance doesn’t cover tenant’s contents.

It might impress your tenants, it might not, but it wouldn’t harm you trying to sell it. Moreover, your tenants may get the impression that you’re a genuinely caring landlord, everyone loves a caring landlord.

Remember, don’t actually purchase the contents insurance until your tenants sign the AST and pay their deposit.

One major tips is,   Think before saying “NO”

Landlords are notorious for being shall we say, prudent, when it comes to spending money. So I am sure if you have managed to get this far in the article, your either deciding it makes sense, or you will soon be off to the bathroom to be sick, or take a long lie down on the bed, at the sheer thought of paying out for such little extras. But think of it this way, if you provide one or more of these incentives, it may mean having a vacant property for a lot less period of time. These incentives are actually investments, and good ways to secure tenants, which could ultimately be cheaper than being…cheap.

The main reason to use these incentives is to get people in the door and to occupy your vacant units. If you’re unable to attract tenants because of a slow rental market, maybe these ideas can help you to either bring in people who weren’t considering the unit in the first place or attract people deciding between someone else’s apartment and yours.

I have found these types of incentives to be very useful if the property is priced above the market, or is older and less desirable than the competition